The difference with Ethnic is that we believe that to speak another language is not only a trans-linguistic process, but also

requires an in-depth understanding, knowledge and appreciation of its inherent cultural values. Our interpreters and translators seek to eliminate the communication gap within Australian communities.

Ethnic’s expert panel of interpreters and translators, which also includes AUSLAN (Australian Sign Language) interpreters, is available for on-site scenarios and group settings.

Booking an on-site interpreter is easy

Our comprehensive database and booking system allow us to quickly and accurately assign the most suitable interpreter for your on-site request. Simply choose your situation and make a booking.

Onsite

Video Conferencing

Auslan

For face-to-face settings, we send out the best suited interpreter to your nominated venue for on-site interpreting.

With the latest technology, we can easily provide interpreting via video conferencing. This is useful when parties are interstate or overseas. When dealing with foreign counterparts, it’s almost as good as being there.

Supporting the hearing impaired community, Ethnic engages AUSLAN interpreters display the highest level of professionalism and consideration.

On-site interpreting FAQs

Q. How much notice do I need to give you before I can have an interpreter on site?
A. To guarantee that we can have an interpreter at the location you need, we usually need 48 hours notice. We can provide a service at short notice, but we do prefer advanced notice where possible.

Q. How do you charge?
A. Charges are the same for most common languages, but may vary for rare languages (refer to NAATI non-tested languages). Additional costs may also apply for regional travel, accommodation, request for a free quote.

Q. Do you take credit cards and corporate purchase orders?
A. Yes. We accept corporate purchase orders, as well as Visa and Master Card.

Q. How about confidentiality?
A. All of our translators and interpreters are contractually bound to maintain strict confidentiality in all projects not a matter of public record. If you have a confidentiality agreement you require, we will, of course, be happy to execute that as well.